Skip to the content

Send an invoice to the Government

Of all invoices sent to the state,
are electronic.
  • Finnish government agencies accept only electronic invoices. Electronic invoicing is a prerequisite for financial administration automation.

    From April 2021 onwards, the Finnish government will only accept electronic invoices that are compliant with the European Standard.
    Please, read more about electronic invoicing below.

    For a specific invoice, you will receive instructions from the organization you want to invoice.

    Did you get an invoice from the government
    Read more about paying an invoice sent by the government >

  • What is it about?

    In Finland each electronic invoice sender and receiver has their own intermediator that can be a Finnish bank or operator which is responsible for handling and delivering sender and receiver’s electronic invoicing delivery process. These operators and banks have bilateral interconnection between each other (a four-corner model), which then composes so called open eInvoice network.

    Four-corner model

    • Basic principle in four-corner model is that buyers and sellers may use different operators (service providers)
    • Sellers and buyers have agreement with their chosen operator for message transfer
    • Operators take care of needed message conversions
    • Operators have bilateral agreement for interchange
    • Main practice is that interchange between operators is free of charge (however there are exceptions in this practice)

    OpusCapita Solutions is the Finnish Government’s electronic invoicing service provider (= e-invoice operator).

    Finnish government agencies  accept only electronic invoices, with paper invoices being accepted only in exceptional circumstances and to be sent to a post office box number that is provided separately. You can also send attachments with your electornic invoices.

    Finnish government agencies do not accept invoices sent as email attachments. Central government will not sign contracts on receiving electronic invoices with any other service provider than OpusCapita.

  • Alternatives to electronic invoices

    If your service provider has an agreement with OpusCapita on sending electronic invoices, you can send the invoices to Finnish government agencies via OpusCapita. It is also possible to send the invoices to government agencies using the Peppol network. If you are not able to send the electronic invoice through the above channels, you can create an electronic invoice free of charge using Handi Supplier Portal or Basware Portal.

    Handi Supplier Portal

    If you do not yet have an e-billing system, you can use the Finnish Government’s e-billing service Handi to produce and send invoices.

    To start using the Handi portal, you must contact the agency contact person or purchaser and provide them with an e-mail address, where the invitation to the portal is to be sent. In the future, this e-mail address serves as your system administrator ID, which you can use to create new user IDs in the portal.

    The agency that you are about to send an invoice to will create a supplier invitation to the Handi service. The Finnish Government Shared Services Centre for Finance and HR (hereinafter referred to as Palkeet) performs a technical check-up before the invitation is sent. You will receive a login link and further information on the supplier portal via e-mail.

    If you have never supplied anything to central government agencies before, we will be asking for your company information in connection with registration. Please fill in this information and submit it to Palkeet. You will be given the final link to the supplier portal once Palkeet has saved your supplier details into the financial control system.

    Basware Portal

    If you do not have accounting software with an electronic invoice function, you can use the online electronic invoicing service currently provided by the government free of charge when invoicing a Finnish government agency.

    Portal’s Support
    Basware’s telephone helpdesk assists suppliers on weekdays from 8 a.m. to 5 p.m. Finnish time. Support contact details (you can also find this information on the Support page in the portal):

    Area Phone numbers Opening hours
    Asia Pacific
      +61 2 8310 7471 (International)
    1300 853 040 (Australia only)
    9.00 – 17.30 (local time – AEST) excluding NSW public holidays
    Belgium 0902/15 005 (French and English speakers) 0.75 €/minute (Belgium only)
    +32 2 588 51 56 (Dutch speakers)
    8.00 – 17.00 (local time) excluding public holidays
    Denmark +45 70 272 969 8.00 – 16.00 (local time) excluding public holidays
    Finland 0209 3410 111
    0600 973 73 (Finland only) 3 €/minute + standard charge
    8.00 – 17.00 (local time)
    Germany +49 211 2409 2267 9.00 – 17.00 (local time) excluding public holidays
    The Netherlands +31 20 850 8045 9.00 – 17.00 (local time) excluding public holidays
    Norway +47 982 36 400 8.00 – 16.00 (local time) excluding public holidays
    Sweden +46 8 50 57 44 44 8.00 – 16.00 (local time) excluding public holidays
    United Kingdom +44 20 3868 1121 9.00 – 5.00 PM (GMT) excluding public holidays
    North America
    +1 800 672 8776 8.00 AM – 8.00 PM EDT (EST) excluding public holidays

    Link to the Basware Portal >

  • Financial administration automation and electronic invoices

    Finnish government agencies employ an electronic financial administration and purchase invoice processing system. Electronic financial administration yields its greatest benefits when electronic invoices are used, reduces the number of mistakes, introduces process savings and enhances the efficiency of invoice processing. Electronic invoices enable such things as process automation in purchase invoice processing and payment. The processing costs for one electronic invoice are one-third of the cost for a paper invoice.

    The Government Programme of the Finnish Government requires organisations to switch to electronic invoices. Achieving the targets set in the Government Programme requires electronic invoicing, which makes it possible to automate the handling of expenditures through the entire handling process. This will have a significant effect on increasing cost efficiency in central government’s financial administration and on reaching the savings targets. Sufficient information content is required in electronic invoices, and the information content of electronic invoices also makes it possible to carry out the automation process. The Finnish Government’s objective is for 62% of purchase invoices to be handled completely automatically in 2018, with this figure rising to 90% from 2019 onwards.

    The Finnish Government aims to receive 95 % of all invoices as electronic invoices by 2018. Invoices sent as pdf documents attached to an email are not e-invoices. Central government will not accept invoices via e-mail. During 2012–2020, OpusCapita will act as central government’s electronic invoicing service provider. Central government will not sign contracts on receiving e-invoices with any other service provider.

  • What?

    Government agencies have the capacity to send electronic invoices to their customers.

    Invoices sent to companies are mainly delivered as electronic invoices, but companies can also receive invoices via the Messages service. The Finnish government offers consumers a number of ways to receive electronic invoices. Consumers can receive invoices to their Messages mailbox, via the OmaPosti service of Posti, or as e-invoices in their online bank.

    The Finnish government does not send invoices as e-mail attachments.

  • Corporate customer

    If you receive invoices from the Finnish government and want to replace paper invoices with electronic invoices, please contact the invoicing agency.

    You can also ask the invoicing agency to send you an invoice with attachments. If you are using a bank as the intermediator and your company has a valid contract with the bank on forwarding attachments, notify the invoicing agency of the readiness to receive attachments. Otherwise, you will receive the invoice with attachments by post.

  • Consumer customer

    Electronic invoice is an easy and flawless way to pay an invoice, regardless of time and place. It is also a more climate-friendly method of sending invoices than the use of paper versions.

    When you activate Messages, you will receive your invoices electronically from the services that use Messages. As a result, you will no longer receive paper documents at home. For more information on activating the Messages service, visit the website of the Digital and Population Data Services Agency.

    You can also receive your invoices electronically in the OmaPosti service offered by the Finnish postal service Posti. You can start using OmaPosti by registering as a customer of Posti’s consumer services.

    You can start receiving e-invoices by ordering them via your online bank. Your online bank has a list of invoicing agencies who have the capacity to send electronic invoices. When you order an e-invoice, the government uses your personal identity code to identify you.

    When you order an e-invoice instead of a paper invoice, the information included in the invoice is automatically sent to your online bank. You can choose to receive an email or text message notification of any received invoices in addition to the notification you get in your online bank. You can check the invoice details and confirm them in your online bank when necessary.

    You can also choose, for example, regular invoices to be paid automatically. You can receive e-invoices from, for example, the Finnish Transport and Communications Agency Traficom on vehicle taxes and frequency fees, and from the Finnish Tax Administration in relation to your taxation. Electronic invoicing is also offered by other government agencies.

  • Of all invoices sent to the state,
    meet the European Standard requirements
  • Directive 2014/55/EU and implementation in Finland

    With effect from April 2019, central government will accept those electronic invoices whose data content corresponds with that of the semantic model.

    The sender of an electronic invoice shall use versions Finvoice 3.0 or TEAPPSXML 3.0 of the national descriptions or the syntax specified in the EU standard (EN 16931-1:2017) in accordance with the guidelines contained in the ISO/IEC 19845 (UBL 2.1) and UN/CEFACT XML Cross Industry Invoice D16B standard.

    The obligatory fields in the national format must be completed in accordance with the descriptions, for example invoice number and invoice date, so that the invoices provide the information required in a VAT invoice.

    The EU standard’s codes are to be used in invoices unless the seller and buyer agree otherwise. Codes in accordance with EU standards must always be used in national invoices.

    The public administration’s detailed requirements for national electronic invoice descriptions are given in the table below.

    Public administration’s instruction for the acceptance of electronic invoices  so e-invoices are compliant with the semantic data model given in Directive 2014/55 and Finnish law 241/2019.

    Consolidated invoices are not permitted. The broader contents of the invoice i.e. the information content of summary invoices will be agreed separately between the buyer and seller.

    Further information can be obtained from the State Treasury at