Finnish government agencies accept only electronic invoices. Electronic invoicing is a prerequisite for financial administration automation.
From April 2021 onwards, the Finnish government will only accept electronic invoices that are compliant with the European Standard.
Please, read more about electronic invoicing below.
For a specific invoice, you will receive instructions from the organization you want to invoice.
What is it about?
In Finland each electronic invoice sender and receiver has their own intermediator that can be a Finnish bank or operator which is responsible for handling and delivering sender and receiver’s electronic invoicing delivery process. These operators and banks have bilateral interconnection between each other (a four-corner model), which then composes so called open eInvoice network.
- Basic principle in four-corner model is that buyers and sellers may use different operators (service providers)
- Sellers and buyers have agreement with their chosen operator for message transfer
- Operators take care of needed message conversions
- Operators have bilateral agreement for interchange
- Main practice is that interchange between operators is free of charge (however there are exceptions in this practice)
OpusCapita Solutions is the Finnish Government’s electronic invoicing service provider (= e-invoice operator).
Finnish government agencies accept only electronic invoices, with paper invoices being accepted only in exceptional circumstances and to be sent to a post office box number that is provided separately. You can also send attachments with your electornic invoices.
Finnish government agencies do not accept invoices sent as email attachments. Central government will not sign contracts on receiving electronic invoices with any other service provider than OpusCapita.
Alternatives to electronic invoices
If your service provider has an agreement with OpusCapita on sending electronic invoices, you can send the invoices to Finnish government agencies via OpusCapita. It is also possible to send the invoices to government agencies using the Peppol network. If you are not able to send the electronic invoice through the above channels, you can create an electronic invoice free of charge using Handi Supplier Portal or Basware Portal.
Handi Supplier Portal
If you do not yet have an e-billing system, you can use the Finnish Government’s e-billing service Handi to produce and send invoices.
To start using the Handi portal, you must contact the agency contact person or purchaser and provide them with an e-mail address, where the invitation to the portal is to be sent. In the future, this e-mail address serves as your system administrator ID, which you can use to create new user IDs in the portal.
The agency that you are about to send an invoice to will create a supplier invitation to the Handi service. The Finnish Government Shared Services Centre for Finance and HR (hereinafter referred to as Palkeet) performs a technical check-up before the invitation is sent. You will receive a login link and further information on the supplier portal via e-mail.
If you have never supplied anything to central government agencies before, we will be asking for your company information in connection with registration. Please fill in this information and submit it to Palkeet. You will be given the final link to the supplier portal once Palkeet has saved your supplier details into the financial control system.
If you do not have accounting software with an electronic invoice function, you can use the online electronic invoicing service currently provided by the government free of charge when invoicing a Finnish government agency.
Basware’s telephone helpdesk assists suppliers on weekdays from 8 a.m. to 5 p.m. Finnish time. Support contact details (you can also find this information on the Support page in the portal):
Area Phone numbers Opening hours Asia Pacific +61 2 8310 7471 (International)
1300 853 040 (Australia only)
9.00 – 17.30 (local time – AEST) excluding NSW public holidays Europe Belgium 0902/15 005 (French and English speakers) 0.75 €/minute (Belgium only)
+32 2 588 51 56 (Dutch speakers)
8.00 – 17.00 (local time) excluding public holidays Denmark +45 70 272 969 8.00 – 16.00 (local time) excluding public holidays Finland 0209 3410 111
0600 973 73 (Finland only) 3 €/minute + standard charge
8.00 – 17.00 (local time) Germany +49 211 2409 2267 9.00 – 17.00 (local time) excluding public holidays The Netherlands +31 20 850 8045 9.00 – 17.00 (local time) excluding public holidays Norway +47 982 36 400 8.00 – 16.00 (local time) excluding public holidays Sweden +46 8 50 57 44 44 8.00 – 16.00 (local time) excluding public holidays United Kingdom +44 20 3868 1121 9.00 – 5.00 PM (GMT) excluding public holidays North America +1 800 672 8776 8.00 AM – 8.00 PM EDT (EST) excluding public holidays
Financial administration automation and electronic invoices
Government agencies have the capacity to send electronic invoices to their customers.
Invoices sent to companies are mainly delivered as electronic invoices, but companies can also receive invoices via the Suomi.fi Messages service. The Finnish government offers consumers a number of ways to receive electronic invoices. Consumers can receive invoices to their Suomi.fi Messages mailbox, via the OmaPosti service of Posti, or as e-invoices in their online bank.
The Finnish government does not send invoices as e-mail attachments.
If you receive invoices from the Finnish government and want to replace paper invoices with electronic invoices, please contact the invoicing agency.
You can also ask the invoicing agency to send you an invoice with attachments. If you are using a bank as the intermediator and your company has a valid contract with the bank on forwarding attachments, notify the invoicing agency of the readiness to receive attachments. Otherwise, you will receive the invoice with attachments by post.
Electronic invoice is an easy and flawless way to pay an invoice, regardless of time and place. It is also a more climate-friendly method of sending invoices than the use of paper versions.
When you activate Suomi.fi Messages, you will receive your invoices electronically from the services that use Suomi.fi Messages. As a result, you will no longer receive paper documents at home. For more information on activating the Suomi.fi Messages service, visit the Suomi.fi website of the Digital and Population Data Services Agency.
You can also receive your invoices electronically in the OmaPosti service offered by the Finnish postal service Posti. You can start using OmaPosti by registering as a customer of Posti’s consumer services.
You can start receiving e-invoices by ordering them via your online bank. Your online bank has a list of invoicing agencies who have the capacity to send electronic invoices. When you order an e-invoice, the government uses your personal identity code to identify you.
When you order an e-invoice instead of a paper invoice, the information included in the invoice is automatically sent to your online bank. You can choose to receive an email or text message notification of any received invoices in addition to the notification you get in your online bank. You can check the invoice details and confirm them in your online bank when necessary.
You can also choose, for example, regular invoices to be paid automatically. You can receive e-invoices from, for example, the Finnish Transport and Communications Agency Traficom on vehicle taxes and frequency fees, and from the Finnish Tax Administration in relation to your taxation. Electronic invoicing is also offered by other government agencies.
- meet the European Standard requirements50%
Directive 2014/55/EU and implementation in Finland